As cliched as it may sound, we value our relationship with our customers, and regard your privacy as highly important. If you have any questions about our below policy, please do not hesitate to contact us at


Putting it simply, we respect your privacy. We will never rent, sell, disclose or lend any of your personal information. We do however reserve the right to disclose your personal information if required by law or when we believe that disclosure is necessary to protect our rights. Any personal information that you provide will be held with care, judiciously guarded by Helen, and will not be used in means that you do not consent to.

In order to purchase from our online store, we do require your personal information to provide you the best possible service, and to ensure what you order ends up at the right place.

In addition, we may collect and store all corrospondence from you via email, mail, or telephone, particularly in regard to sales, support and accounts. No we are not stalking you. We honestly do this in order to provide you with our best possible customer service, as well as provide you with our gear ready for years of Dirtifying.


Now for the financial detail security stuff, which you probably are most interested in as no one wants to deal with dodgy websites.  Firstly, we do not receive or store your credit card details.  All credit card transactions are processed using ANZ eGate, an online payment gateway.  In addition to this, when purchasing from Brisbane Outdoor Gear, your financial details are passed through a secure server using the latest SSL encryption technology (SSL Version 3.0, RSA Public Key 1024 bits). This is industry standard, and essentially means you are safe. Phew!

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